sucioperro's
Terms of Service
Buying digital products from SucioPerro and what rights you have to the artwork you receive.
What does a T.O.S tell me?"
This document is where the artist lays out their rights and the patrons rights to the product being delivered. A T.O.S is a set of official rules in which one must agree to abide by in order to use a service."By buying custom artwork (A.K.A commissions) from SucioPerro you are agreeing to this T.O.S automatically (though not legally binding). Please read this entirely and carefully. I will deny your request and commission if it is made clear to me that you did not read this T.O.S. If you have ANY questions or concerns, do not hesitate to note me directly.
What are my rights? What is happening with the artwork I order and receive? What kind of orders can I get?
= I reserve all rights to decline a commission and reject service with or without reason. Harassment following rejection will be reported and is unnecessary.
= You have no right to alter the original artwork in any way, shape, or form. This includes tracing, using as a template, recoloring, removing watermarks or signature, or anything that would otherwise count as misuse of my artwork.
=Using or placing the artwork you receive as a buy-able print, canvas print, t-shirt print, sticker, etc, will result in immediate report via DeviantART. You do not own this artwork, you may not make a profit off of it, or otherwise reproduce it in any way, shape, or form. This is a violation of the artwork you receive.
=You have, with written permission and proper credit, the right to reupload the artwork to your personal account.
=You must credit, or link back to me or the original art piece, failure to do so will result in violation of this T.O.S and you will never again be able to order from me.
= Commission pieces you order from me must include a subject, or character that has an owner of its own. Commissioning me for "A random white wolf" or "Your favorite car" is not a type of commission I accept. You need to provide to me a reference sheet, or the original adoption sheet (given that colors and features are clearly shown and recognizable.) Failing to provide me a proper reference sheet, giving me paragraph descriptions of a character, or giving me google links will result in a decline of service.
=If you no longer own the character that is depicted in the original artwork, you may not keep the artwork uploaded to your account, and must delete it immediately (please send new owner to this T.O.S).
=There are some things I will not draw, simply out of respect for others or due to Deviantart rules. Do not order these types of commissions, as it will allow me to decline service to you:
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Racism or Sexism
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Hate messages, or violence against another group of persons/person.
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Extreme Fetishes (scat, vore, inflation, bestiality, etc..)
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Rape or forced sex/sexual themes.
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No copyrighted characters (Video game/TV show/or branded characters) Normal Commissions are commissions that include G-PG13 rated material that is otherwise geared towards a more general audience. Normal commissions will be posted to Deviantart. There are things that I am more comfortable drawing, these are subjects I have more confidence in drawing, but also tend to my personal preferences: (Please understand that with each species my style will show through. If you're looking for less stylized work, please go elsewhere. Look at my gallery to get a feel for what style I have.)
=Anthro commissions are commissions that include an anthropomorphic creature that
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a) Has distinctive human like features or anatomy, or
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b) Human acting in clothing/anatomy animal.
=I will not draw humans with tacked on ears and tails, I will draw animals that are bipedal and have human like clothing or anatomy.
=Anthro commissions automatically take longer, and are put on lowest priority (due to the fact I like to sketch and resketch the anatomy many times.)
=Anthro commissions may cost more, due to clothing, or extravagant poses that are out of the normal.
=By buying any anthro commission for me, you are accepting that mature tag warnings may be put on the artwork, or that the artwork will be posted elsewhere away from Deviantart.
=I do not at this time create NSFW artwork.
Payment methods and options? What am I in for when I pay you for work?
I accept one form of payment, cash via Paypal.
=Payments of cash are to be sent via paypal invoice once your commission is confirmed by me.
=Payments with points are to be sent to me via premium widget once I have confirmed your commission.
= All commissions will be paid upfront in full. Failure to do so will result in rejection of commission.
=Payment must be in hand or must be incoming, failure to have the money coming to you (before ordering) will result in rejection of commission. I will wait up to 3 days for incoming payments. During this time your spot will be reserved but I will not start any work you ask of me.
=PayPal:
Once your commission has been accepted and the price has been confirmed between the two of us, I give you my paypal email. I do not expect you to cover the fee or leave a tip, if you would like to do this it is appreciated but I will not ask for it.
=Failure to pay the correct payment that was otherwise agreed on beforehand will result in a warning from me. If you continue to not pay the fees correctly, I will refund you and reject service.
=I am not holding myself responsible for refunded conversion rates (i.e you converted your payment to USD, but when refunded you get less back due to conversion rates.)
=I will refund you only what I received, in the currency I received.
= PayPal payments must be in USD.
What if I want a refund?
=I will not be lenient with refunds, as you are agreeing to a service and need to, like myself follow through on that service unless issues arise that are out of my control and prevent me from completing your work.
=Randomly requesting a refund with no clear reason or too soon will result in a rejection of refund.
= If you send through paypal and refund your unclaimed payment before it is claimed, or filling a charge-back without my written consent and knowledge, is a violation of this terms of service.
=If you continue to have further use of the artwork you received it will be considered theft, and is a violation of my original property. If this cannot be fixed, I reserve the right to sell/alter/delete the original artwork.
=You need a reason to refund from me, here are the reasons I will agree to, anything else brought to me will be considered unreasonable.
Coming to me for the following reasons will be accepted:
Refunds will be paid back in full unless I have already started your piece, then only half will be refunded to you, as I have spent my time on the piece and deserve the money for the time I've spent.
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Your commission has taken more than 6 months with no notification from me via status updates, trello, or notes in response to you. Basically if you paid and didn't hear back or see yourself on my trello/ a list somewhere then you're in the right to claim a refund.
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If your commission cannot be completed by me, I will fully refund you. This would mean for whatever reason (lost of template files , decomissioned tablet, etc ) I will not be able to even attempt your commission, and therefore will refund you.
Coming to me for the following reasons will not be accepted:
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You didn't particularly like how the piece came out: I'm more than willing to redo if I feel that the commission is also not up to par, and you will know this when I offer a redo. Otherwise you being unhappy with a certain part of the piece is subjective, and I cannot please or account for everyone's happiness.
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If you're not happy about the stylized work: I trust that you have looked into my gallery before ordering, and you know what you may or may not get.
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If you did not like how your character came out: If there is anything on the character you want emphasized you NEED to notify me about that within the ordering process. If I draw something wrong or not to your liking on your character, or don't 'draw their correct personality' that is not my fault. These are things you need to specify.
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It's taking some time to complete, I have no doubts that I work slow. If I have constantly notified watchers (or making a public journal update) that commissions may take a while, this means I am working towards completing these items. I do my best not to take extra / new work with too much work in queue.